Assist with managing and leading business intelligence development, including requirements gathering, design, production implementation and maintenance Oversee project management of multiple reporting, dashboard development, ad hoc analysis and data initiatives Assist with optimizing business operation performance by analyzing current and forecasting future performance to

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics Uses elicitation techniques to gather information at the right level of detail and scope to represent all of the stakeholder's needs Analyze, define and document technical design for data, workflow, logical processes, hardware and op

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Collect all required information and documents (e.g., income statements, pay stubs, assets, etc.); perform review for eligibility according to HAMP and/or Short Sale programs Complete foreclosure sales to ensure bid and investor guidelines are observed; manage and update system with loan payoffs and lien releases Contact/assign appropriate state attorney with the foreclos

Evaluate operational efficiency and effectiveness Perform qualitative and quantitative analysis relating to operational functions, workflow, processes, and other business related issues Collaborate with functional areas to develop and maintain performance metrics, measurements, methods and targets Obtain quantitative and qualitative data of business processes to analyze,

Lead multiple aspects of the Internal Controls over Financial Reporting (ICFR) governance program Lead multi disciplinary control initiatives to evaluate controls and ultimately transform any control gaps into mature control environments Lead the evaluationof the operational performance of existing controls and devise remediation strategies that align control performance

Provide day to day execution of Marketing print production duties, direct mail, projects, and initiatives Lead the print production workflow for projects and tasks, such as multi effort direct mail campaigns, branch openings, direct reprints, branch campaign materials, tax related mailings, event collateral, and monthly matrix mailings Establish and manage aggressive time

Lead the group of mainframe system programmers, serving as a knowledgeable subject matter advisor and collaborator in their duties to o Perform overall environment administration. o Design, manage, and maintain the data mirroring solution to ensure disaster recoverability and compliance with established RTO and RPO. o Install, configure, and maintain z/OS operating system

Work on complex issues where analysis of situations or data requires an in depth evaluation of variable factors. Consult with senior leadership and several business units on complex operational issues. Continuously demonstrate and apply exceptional core skills and perform independently to execute routine tasks and new assignments Works with the business to understand thei

Effective skill in the use of PCs and related software packages Ability to synthesize results of analyses, develop and make recommendations and presents results to solve unique and complex problems Desired Qualification(s) Advanced knowledge of NCUA regulations that govern the activities, products and services of the business unit Advanced knowledge of Navy Federal's func

Design, develop, and evaluate moderately complex predictive models and advanced algorithms Identifies meaningful insights from large data and metadata sources Test hypotheses/models, analyze, and interpret results Exercise sound judgment and discretion within defined procedures and practices Develop and code moderately complex software programs, algorithms, and automated

Responsible for complete life cycle project management Establish and lead project teams Responsible for Designing and Implementing Identity and Access Management for Azure DevOps Responsible for managing and supporting applications hosted on Kubernetes and support Helm Charts/Docker files for deployment Responsible for the execution of DevSecOps functions in the areas of

Provide support to assigned department; may work on small projects or portions of larger projects Support business strategy and initiatives within the business unit and/or across the organization Provides exceptional customer service May receive guidance and direction from management and / or senior level staff Assist and collaborate with various levels of staff to accomp

Manage and direct operations to ensure targets, service level agreements and corporate objectives are met Assist in developing and managing a competitive external labor vendor pool to fulfill the human capital needs of the enterprise Serve as subject matter expert on co employment laws and regulations related to external labor Build and maintain relationships with vendors